Return Policy, Tracking & Shipments
If you need tracking information on your order, please E-mail firstname.lastname@example.org with your order number.
*** Due to high demand for items and since we offer free shipping, please allow 1-6 weeks of processing time on your order (could be processing 1-6 weeks before actual shipment on some orders) and please keep in mind some products are shipped from overseas (depending on the order.) We are not responsible for the actions of the post office. Once we have done our part and shipped it out, it is in the hands of the post office and we can't control how long it takes to come to you or how they handle your items. We will do our best to help you track your orders if needed. If you do not receive your order 6 weeks after the date you placed your order, please E-mail email@example.com with your information (First, last name and what you ordered) and we will work on your issue.
*** USA and Canada ONLY for free shipping. If you wish to ship it some where else, please E-mail us first and we can give you shipping price quotes before you purchase.
*** For Canada orders although you still receive free shipping, please be aware that due to logistics and customs clearings, it can be delayed longer then normal. Please be patient and aware that it may be delayed.
*** Please Note: Although we do offer free shipping (which takes longer to come to you.) We also offer FASTER shipping. However, you must contact us FIRST at firstname.lastname@example.org before making your order so we can give you options and prices first before we place your order. Please just E-mail us and tell us what you would like to order, how fast you need it, and where it will be going to get a quote of available shipping options and prices for you and we will respond back as soon as we can.
*** All sales are FINAL. If you receive a broken,defective or completely wrong size (Meaning tag is not what you ordered), please E-mail us at email@example.com with a photo and description and we will work with you if necessary. Exchanges may only given if there is a defect and /or item is broken and you send proof of this with a photo. Please check your size measurements on the size charts we provide for our clothing. We offer a detailed size chart in centimeters, so please measure your length and make sure it will fit correctly as we do not give exchanges for wrong sizes. We recommend ordering larger as sizes tend to run smaller by 1-3CM. Thank you.