UPDATE: Shipping Delays Due to Pandemic Please Read - Return Policy, Tracking & Shipments

 

 

UPDATE: PLEASE READ: Due to the pandemic, as well as the riots, there will be longer delays in shipping then normal. It could take up to 90 days to receive your order. If you do not receive your order within 90 days after you placed your order, please E-mail us to receive a replacement order sent out. We will not be refunding, but we will ship you a replacement if you do not receive your order within 90 days. Please keep this mind before ordering your product. We apologize and appreciate your patience during these times.

 

 

If you need tracking information on your order, please E-mail strangeandcreepier@gmail.com with your order number.

*** Due to high demand for items and since we offer free shipping, please allow 6-8 weeks of processing time on your order and please keep in mind some products are shipped from overseas (depending on the order.) We are not responsible for the actions of the post office. Once we have done our part and shipped it out, it is in the hands of the post office and we can't control how long it takes to come to you or how they handle your items. We will do our best to help you track your orders if needed. If you do not receive your order 8-12 weeks after the date you placed your order, please E-mail strangeandcreepier@gmail.com with your information (First, last name and what you ordered) and we will work on shipping you a replacement.

*** USA and Canada ONLY for free shipping. If you wish to ship it some where else, please E-mail us first and we can give you shipping price quotes before you purchase. 

*** For Canada orders although you still receive free shipping, please be aware that due to logistics and customs clearings, it can be delayed longer then normal. Please be patient and aware that it may be delayed.

*** Please Note: Although we do offer free shipping (which takes longer to come to you.) We also offer FASTER shipping. However, you must contact us FIRST at strangeandcreepier@gmail.com before making your order so we can give you options and prices first before we place your order. Please just E-mail us and tell us what you would like to order, how fast you need it, and where it will be going to get a quote of available shipping options and prices for you and we will respond back as soon as we can. 


*** All sales are FINAL. If you receive a broken,defective or completely wrong size (Meaning tag is not what you ordered), please E-mail us at strangeandcreepier@gmail.com with a photo and description and we will work with you if necessary. Exchanges may only given if there is a defect and /or item is broken and you send proof of this with a photo. Please check your size measurements on the size charts we provide for our clothing. We offer a detailed size chart in centimeters, so please measure your length and make sure it will fit correctly as we do not give exchanges for wrong sizes. We recommend ordering larger as sizes tend to run smaller by 1-3CM. Thank you.

 

 

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